Frequently Asked Questions
Quick answers to the questions we hear most, and how to reach the team.
- How do I contact support?Message the team on Discord or email gamegridapp@gmail.com. We usually reply within 24 hours.
- Is my data secure?Your account is private and encrypted, and we never sell your data.
- Can I use GameGrid outside the US?Yes. GameGrid works anywhere, in English or Spanish. Prices are in US dollars.
- How do I report a bug or suggest a feature?Post it in the GameGrid Discord. We read every message.
- Why don't I see prices for a game?Many lines are published closer to kickoff. The card fills in as soon as they're out.
- How often does the data update?Live scores every few seconds, prices several times a day, research every morning.
- Where do the numbers come from?Licensed data partners, combined through our own analytics.
Still need help?
Ask in the GameGrid Discord or email gamegridapp@gmail.com. We usually reply within 24 hours.