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Welcome to the GameGrid Help Center

Step-by-step answers for members. Can't find yours? The team is one message away.

Members

ALL PLANS

Getting Started

What GameGrid is, what it covers and how to find your way around.

4 articles

Account Access & Profile

Create your account, sign in, reset your password and keep your details up to date.

6 articles

Plans, Trial & Codes

What Pro includes, the plans and prices, the free trial and gift codes.

7 articles

Manage Subscription & Billing

Renewal dates, auto-renewal, payment methods, invoices and refunds.

8 articles

Research Tools

Simulations, trends, player research, the Stack and following teams.

5 articles

Discord & Community

Join the GameGrid Discord and link your account to get your member role.

3 articles

App & Notifications

Put GameGrid on your home screen and turn on notifications.

3 articles

Frequently Asked Questions

Quick answers to the questions we hear most, and how to reach the team.

7 articles

Most asked

How does the 3-day free trial work?I forgot my passwordHow do I connect my Discord account and get my role?How do I update my payment method?How do I switch plans?When does my subscription renew?My payment didn't go through. What now?How do I use a gift or promo code?

Still need help?

Ask in the GameGrid Discord or email gamegridapp@gmail.com. We usually reply within 24 hours.

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