Manage Subscription & Billing
Renewal dates, auto-renewal, payment methods, invoices and refunds.
- When does my subscription renew?Your next billing date is on your Billing & subscription page.
- How do I cancel or turn off auto-renewal?Turn off auto-renewal in Billing & subscription. You keep Pro until your paid time ends.
- How do I come back after cancelling?Turn auto-renewal back on before your access ends, or choose a plan again after.
- How do I update my payment method?Change your card from Billing & subscription in a few clicks.
- What payment methods do you accept?Credit and debit cards. Apple Pay or Google Pay may appear on supported devices.
- My payment didn't go through. What now?Pro pauses until the payment goes through. Update your card and it comes straight back.
- Where can I find my invoices and receipts?Your last 12 invoices are on the billing page, ready to download as PDFs.
- Can I get a refund?There's a 7-day money-back guarantee from your first paid billing date.
Still need help?
Ask in the GameGrid Discord or email gamegridapp@gmail.com. We usually reply within 24 hours.