Can I get a refund?

Updated October 5, 2026

We offer a 7-day money-back guarantee from your first paid billing date. After 7 days, paid periods aren't refundable, except where the law requires it. Free trial days are never charged.

  1. 1Join the GameGrid Discord.
  2. 2Message the team with the email on your account and the date of the charge, or email gamegridapp@gmail.com with the same details.

If something in the product isn't working for you, tell us too. We'd much rather fix it.

Turning off auto-renewal stops future charges, and you keep access until the end of the time you've paid for. The full policy is in our Terms of Service.

Still need help?

Ask in the GameGrid Discord or email gamegridapp@gmail.com. We usually reply within 24 hours.